Contact Sciensano

Sciensano is the point of contact for public health issues. You can call, e-mail, write or visit us (preferably by appointment).

General Enquiries

You can contact Sciensano for general enquiries in any one of the following ways:

Urgent enquiries should be made by phone during office hours.

Can’t reach Sciensano by e-mail? Here’s more about that.

Health advice for members of the public

Sciensano’s website contains a comprehensive range of general health information. Start by looking under the relevant topic.
Sciensano does not operate a telephone helpline. We are unable to provide individual clinical advice to members of the public. Please contact your general practitioner.

Sciensano’s commitments as a federal organisation 

Read our PDF icon commitments as a federal organisation in terms of transparency, information quality and clarity, deadlines and accessibility.

Media Enquiries

Journalists wishing to contact Sciensano should call +32 2 642 54 20 (office hours).

Contact point for suppliers

Firms wishing to demonstrate innovative products should Sciensano’s purchasing service


If you are dissatisfied with any aspect of Sciensano’s services or think that you have been unfairly treated, you can contact our complaints department:


Please read more about our whistleblower procedure on the Dutch or French version of this page. 

Visit us or write to

Juliette Wytsmanstraat 14
1050 Elsene
+32 2 642 51 11
+32 2 642 50 01
Groeselenberg 99
1180 Ukkel
Engelandstraat 642
1180 Ukkel
Ernest Blerotstraat 1
1070 Anderlecht
Leuvensesteenweg 17
3080 Tervuren

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Discover in a glimpse the services we offer at people and businesses.

Working at Sciensano means contributing to our motto 'healthy all life long'.

Sciensano is interested in partnering to further its public health mission.

Sciensano is the point of contact for public health issues.

5 scientific directorates supported by administrative offices.

For more than a century, Sciensano has been a reference in the field of health.

Sciensano’s employees recognise their responsibilities and share core values.

Sciensano must implement all necessary measures to ensure the reliability of its work.

Sciensano responds to emergencies that may affect public health.

Discover Sciensano's activities by illustrating figures.