Health advice for members of the public
Sciensano’s website contains a comprehensive range of general health information. Start by looking under the relevant topic.
Sciensano does not operate a telephone helpline. We are unable to provide individual clinical advice to members of the public. Please contact your general practitioner.
Sciensano’s commitments as a federal organisation
Read our 
commitments as a federal organisation in terms of transparency, information quality and clarity, deadlines and accessibility.
Media Enquiries
Journalists wishing to contact Sciensano should call +32 2 642 54 20 (office hours).
Contact point for suppliers
Firms wishing to demonstrate innovative products should Sciensano’s purchasing service
Complaints
If you are dissatisfied with any aspect of Sciensano’s services or think that you have been unfairly treated, you can contact our complaints department:
- Sciensano | Quality, (bio)safety & environment | Juliette Wytsmanstraat 14 | 1050 Brussels | Belgium
- or fill in the complaint form
Whistleblowers
Please read more about our whistleblower procedure on the Dutch or French version of this page.
Download the multimodal map
Download the multimodal map